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Website FAQ’s
Website: www.portstylewholesale.com (Canada)
Website: www.portstylewholesaleusa.com (USA)
Email: sales@portstyle.com
Phone: 800.268.1029
Click on the REGISTER button on the top right corner of the page.
Once approved, you will receive a confirmation email.
It takes 24-48 hours to get approved.
Reset your password by going to the SIGN IN page and click on "Forgot Password"
Follow the prompts to reset password online.
View our Sales Representatives by visiting the CONNECT WITH US Page.
Our products are classified by Brands and Categories.
If you are looking for something specific; go to the search bar at the top right of the screen and type the item codes, description, or name.
You can view inventory upon logging into your account by simply clicking on an item.
Our Business & Offerings
We are a distributor of leading global brands in houseware, kitchenware, and giftware. Our products are available at retail locations across Canada and the US.
Select consumer products are available on our online Retail Shop www.portstyleshop.ca
Port Style works with visionary brands that are dedicated to leading the way in kitchenware and home trends. View our portfolio of brands by selecting the SHOP BY BRANDS tab.
USA: 2221 Niagara Falls Blvd. Niagara Falls, NY 14304
Prices
Our prices are calculated at wholesale, except for products on promotion. Please be aware that all prices are subject to change without notice. Additionally, applicable taxes will be added to your order, depending on your location.
You must register on our website to view pricing.
If you aren’t registered already, register here in just few easy steps.
Please contact our sales team for more information – sales@portstyle.com
Order Requirements
The minimum value for an opening order is $500 NET, and reorders must meet a minimum of $350.
The initial orders require payment via credit card for processing.
Retailers that can not meet the minimum order value can shop on Faire
USA: https://faire.com/direct/portstyle
USA
East Coast: $1000 & Over Net Free Freight
West Coast: $1250 & Over Net Free Freight
*Additional charges beyond the standard shipping costs may be added and include residential delivery fees, lift gate service, inside delivery, special handling fees.
If the backorder is under $250, it won’t ship with the same freight terms as the original order. You can pay for shipping or place a new order.
Unfilled backorders will be canceled 60 days after the original order date.
Please contact our sales team for more information – sales@portstyle.com
Yes, preorders are available. Estimated restock dates will be provided on the product page.
Damages/ Returns
If you find any damage to your items or notice an overage or shortage in crates or boxes when you receive them, contact the carrier right away. Report any damage or shortages within 10 days of delivery. The bill of lading confirms the shipment was received in good condition.
Returns are only accepted with prior authorization and an RMA number. All returns must be sent with freight prepaid and will be subject to a 15% restocking fee. Please note that no returns will be accepted after 60 days from the order date. To request an RMA number, contact us at sales@portstyle.com
Payment & Shipping
We offer Net 30 days on approved credit.
We accept major credit cards (Visa, MasterCard, Amex), E-transfer, EFT, ACH, Stripe, and PayPal.
We use the most cost-effective carriers available, shipping on a prepaid and charge-back basis.
Yes, you can provide your carrier details during checkout.
Orders typically ship within 3-7 business days, depending on seasonality, location, and carrier schedules.
Product Information
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